Terms of Service

Welcome to Makesenstudio Limited ("we", "our", or "us"). These Terms of Service (“Terms”) govern your access to and use of our website and services, including the redemption of products using codes and the payment of shipping fees.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
  1. Eligibility
  You must be at least the age of majority in your jurisdiction to use our services. By using our services, you represent that you meet this requirement.
  1. Redemption Process
  Products are made available through a redemption system.
  You must enter a valid redemption code on our website.
  Upon verification, corresponding products will be automatically added to your shopping cart.
  You will be required to enter your shipping address and pay the applicable shipping fees at checkout.
  1. Payment & Fees
  Shipping fees are clearly stated during the checkout process and must be paid via available payment methods (e.g., PayPal).
  We reserve the right to update pricing and fees at any time.
  1. Shipping & Delivery
  We ship from warehouses in the United States, Canada, Germany, and the United Kingdom.
  Orders to other countries are shipped via Hong Kong Post.
  Estimated delivery times are provided during checkout but are not guaranteed.
  1. Returns & Refunds
  Please refer to our Refund Policy for details on eligibility, timing, and procedures for returns and refunds. We do not accept returns for redeemed products unless defective or incorrect.
  1. Limitation of Liability
  We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or any products received through code redemption.

Intellectual Property
All content and materials provided by us, including designs and branding, are the intellectual property of Makesenstudio Limited and may not be reproduced without written permission.

Privacy
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.

Changes to the Terms
We reserve the right to update these Terms at any time. We will notify users of material changes by posting an updated version on our website. Continued use of our services constitutes acceptance of the revised Terms.

Contact Information
If you have any questions about these Terms, please contact us at:
📧 support@makesenstudio.com