Privacy Policy

Makesenstudio Limited ("we", "our", or "us") are committed to safeguarding the privacy of our customers and users ("you/your") and the Personal Information you have entrusted to us. It is important for you to understand what Personal Information we will collect, how we will use it, and who may access it.

This Privacy Policy governs your use as a visitor or user to makesenstudio.com. Please read the Privacy Policy carefully. By using, accessing and/or visiting the Makesenstudio website, you accept and agree to the Privacy Policy. If you do not accept and agree to the Privacy Policy, you should immediately stop using, accessing, and/or visiting the Makesenstudio website.

Our websites may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your Personal Information. Please check these policies before you submit any Personal Information to such third party websites.

This Privacy Policy is intended to explain our privacy practices and covers the following areas:
(1) What Personal Information about you we may collect.
(2) How we may use your Personal Information.
(3) Who we may share your Personal Information with.
(4) How we protect your Personal Information.
(5) Contacting us & your rights to prevent marketing and to access and update your Personal Information.
(6) Our Cookies Policy.
(7) How changes to this Privacy Policy and the Cookies Policy will be made.

  1. Information We Collect

We may collect the following information from you:
(1) Information you provide to us. Personal Information that you provide to us, such as when using the contact form on our website, including your name, email address, and other contact details;
(2) Our correspondence. If you contact us, we will typically keep a record of that correspondence;
(3) Information about how you use our products and services, such as information about the amount of time you use our products/services for the pages you visit, and other information about your activities while using our hardware or software or while logged into your Makesenstudio account. We collect this in order to develop our products and services, and to understand what your usage patterns and preferences are so that our marketing is relevant to you;
(4) Survey information we may also ask you to complete surveys that we use for research purposes. In such circumstances we shall collect the information provided in the completed survey;
(5) Promotions we may request Personal Information to administer your participation in contests, sweepstakes or other promotions that we organize;
(6) Device information such as information about your operating system, browser, software applications, IP address, geolocation, security status and other device information in order to improve your experience, to protect against fraud and manage risk;
(7) Marketing preference information details of your marketing preferences (e.g. communication preferences) and information relevant to selecting appropriate products and services to offer you;
(8) Website and communication usage details of your visits to the websites and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs, and the resources that you access;
(9) Activities on Social Networking Sites (SNS) if you choose to participate (for example, by "liking" Razer's profile on Facebook or Twitter, posting a message, or answering

  1. How We Use Your Information

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers and legal compliance on our part under applicable laws.
We use the information we collect to:
(1) To perform the functions of Makesenstudio products and services.
(2) To evaluate and enhance the performance and quality of Makesenstudio products and services.
(3) To gather customer feedback and analyze user experiences for developing and evaluating new products and services.
(4) To complete the sign-up process for Makesenstudio accounts and access associated services.
(5) To facilitate delivery services (such as delivering purchased products), provide order status updates, and issue invoices.
(6) To process and fulfill subscriptions, including Makesenstudio marketing emails or newsletters, to keep you informed about the latest Makesenstudio news, promotions, and events. You can unsubscribe at any time.
(7) To send important notifications and updates, such as software updates, security notices, and communications about changes to terms, conditions, and policies.
(8) To verify your identity, manage event or campaign entries and rewards, contact you for related matters, provide cashback, declare tax, and offer shuttle services or insurance when needed for events or campaigns.
(9) To deliver customer support services, handle product repair requests, respond to questions, maintain business cooperation, and conduct customer care and satisfaction surveys for user experience analysis.
(10) To provide personalized marketing services, including using third-party cookies to offer marketing communications and advertising that we believe may interest you, or recommend services based on your use of ASUS products and services.
(11) Any other purposes that you agree to beforehand.

  1. How We Share Information

(1) We do not sell or rent your personal information. We may share it only with:
(2) Payment Processors (e.g., Stripe): To securely process your shipping fee and other payment transactions.
(3) Logistics Partners: To deliver redeemed products to the shipping address you provide.
(4) Legal Authorities: When required by law, subpoena, or other legal processes.
We ensure that your information is shared only for the purposes stated above and handled in accordance with applicable privacy regulations.

  1. Cookies & Tracking

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
We use cookies and similar technologies to:
(1)To enhance and improve your online experiences, we use essential cookies in Makesenstudio products and services.
(2) For analytical purposes and to offer you personalized advertising services and other functions, we use cookies to enhance your experiences when using ASUS products and services.

  1. Data Security

We take steps to safeguard your personal data from unauthorized access, changes, disclosure, or loss. Our internal reviews cover how we collect, store, and process data, and we implement both technical and organizational security measures, as well as physical security measures, to prevent unauthorized access to systems where your personal data is stored.
Although we do our best, perfect security on the internet cannot be guaranteed by Makesenstudio.

  1. Your rights

If you have any questions in relation to our use of your Personal Information, you should first contact us as per the "Contacting Us" section below. Under certain conditions, you may have the right to require us to:
(1) provide you with further details on the use we make of your information;
(2) provide you with a copy of information that you have provided to us;
(3) update any inaccuracies in the Personal Information we hold;
(4) delete any Personal Information the we no longer have a lawful ground to use;
(5) where processing is based on consent, to withdraw your consent so that we stop that particular processing;
(6) object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights;
(7) restrict how we use your information whilst a complaint is being investigated; and
(8) Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege). If you exercise any of these rights, we will check your entitlement and respond in most cases within a month.
To make a request, email us at support@makesenstudio.com

  1. Third-Party Links

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience and information only. Such links should not be interpreted as approval by us of those linked websites and Makesenstudio is not responsible for the content of such sites or information you may obtain from them. We have no control over the contents of those sites or resources.

  1. Changes to This Policy

We might update our Privacy Policy occasionally, so it's important to regularly check the posted Privacy Policy on our websites. If you access or use our products and services after the Privacy Policy has been changed, Makesenstudio will assume that you agree to the updated Privacy Policy. The latest version of the Privacy Policy will be available on this page, and we may notify you of any significant changes through methods like email if you ever registered your email address with us. You can find the updated time at the bottom of the Privacy Policy page.

  1. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:
Email: support@makesenstudio.com